Managing Your Account Profile & Settings

Keep your account information up to date through the Client Portal.

Updating Contact Information

1. Log in to the Client Portal
2. Go to Account Settings
3. Update your name, email, phone number, or company details
4. Click Save Changes

Changing Your Password

You can change your Client Portal password under Account Security. Use a strong, unique password.

Notification Preferences

Control which emails you receive:

• Billing Notifications — Invoices, payment receipts, overdue reminders
• Support Notifications — Ticket updates and responses
• Monitoring Alerts — Website downtime notifications
• Marketing — Promotional offers and announcements

Two-Factor Authentication

Enable 2FA under Account Security for an extra layer of protection. Use any authenticator app (Google Authenticator, Authy, etc.).