Knowledgebase /Billing & Accounts
Billing & Accounts

Understanding Your Invoices & Payment Options

4 views · Practical guide from HostVyx Support

This guide explains how billing works on your HostVyx account.

Billing Cycles

You can choose from the following billing cycles:

  • Monthly — Billed every 30 days
  • Quarterly — Billed every 3 months (save 5%)
  • Semi-Annual — Billed every 6 months (save 10%)
  • Annual — Billed yearly (save 15%, includes free domain)
  • Biennial — Billed every 2 years (best value)
Invoice Generation

Invoices are automatically generated before the end of each billing period. You will receive an email notification when a new invoice is available.

Payment Methods
  • Credit/Debit Card — Visa, Mastercard (via Stripe)
  • Instant EFT — Ozow (pay instantly from your bank)
  • Standard EFT — Manual bank transfer (may take 1–2 business days)
  • Auto-Pay — Set up automatic card payments for hassle-free renewals
Late Payment

If payment is not received by the due date, a late fee may apply. After 7 days, services may be suspended. After 30 days, the account may be terminated.

Need more help?If this guide doesn’t solve the issue, our support team can help you investigate it.
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