Knowledgebase /Billing & Accounts
Billing & Accounts

How to Upgrade, Downgrade, or Cancel Your Plan

4 views · Practical guide from HostVyx Support

Managing your HostVyx subscription is easy from your Client Portal.

Upgrading Your Plan
  1. Log in to the Client Portal
  2. Go to Services → View Details
  3. Click Upgrade/Downgrade
  4. Select your new plan
  5. Confirm the change

Upgrades take effect immediately. The price difference is prorated and applied to your next invoice.

Downgrading Your Plan

Downgrades take effect at the end of your current billing cycle. You will continue to have access to your current plan's features until then.

Cancelling Your Account
  1. Log in to the Client Portal
  2. Go to Services → Request Cancellation
  3. Select the reason for cancellation
  4. Confirm the request

Your service remains active until the end of your current billing period. Back up all data before cancelling, as files are permanently deleted after 30 days.

Need more help?If this guide doesn’t solve the issue, our support team can help you investigate it.
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